Role Overview
The Business Development Executive will be responsible for identifying new business opportunities, managing existing customer relationships, and expanding the company’s reach in target industries such as Pharmaceuticals, Agro-Chemicals, Paints, and more. Thisrole involves lead generation, sales conversions, account management, and coordination with internal teams to ensure seamless order fulfilment and customer satisfaction.
Key Responsibilities
1. Market Research & Lead Generation
- Research and identify new customers based on product applications in various industries.
- Conduct in-depth market analysis to identify new product opportunities within existing and potential customer accounts.
- Develop a pipeline of opportunities through cold calling, emails, and networking.
- Identify potential suppliers for new products requested by existing customers.
2. Sales & Business Development
- Provide support to clients by understanding their product requirements and providing quotations.
- Conduct client meetings, product presentations, and demonstrations.
- Convert leads into customers through regular follow-ups and negotiations.
- Maintain fruitful relationships with customers and forge new client partnerships.
- Handle customer complaints and engage in negotiations to close deals successfully.
3. Account Management & Customer Retention
- Take care of existing account management, ensuring regular inquiries for products and follow-ups for orders.
- Track and coordinate all activities occurring for each account, including dispatch of orders and payment receivables.
- Retain and maintain excellent client relationships, ensuring high customer satisfaction.
- Track customer orders, deliveries, and payment cycles while coordinating with internal teams.
4. Sales Reporting & CRM Management
- Prepare regular client sales reports and maintain a detailed database of customer information.
- Maintain and update the sales pipeline in Excel and CRM tools.
- Provide weekly sales updates and forecasts to the management team.
- Track sales performance, outstanding payments, and future business opportunities.
5. Coordination with Internal Teams
- Work closely with logistics, inventory, and finance teams to ensure smooth order fulfillment.
- Ensure timely communication with customers regarding stock availability and incoming consignments.
- Coordinate with the management and clients to identify business development opportunities.
- Develop and retain team members reporting to you for each project.
Key Skills & Requirements
- Bachelor’s degree in Business, Sales, Marketing, or a relevant field.
- 1–2 years of experience in Business Development or Sales (preferably in B2B industries such as Chemicals, Pharma, or Manufacturing).
- Strong market research skills to identify new customers and product opportunities.
- Excellent customer relationship management abilities.
- Strong prospecting, networking, and negotiation skills.
- Ability to create and maintain long-term client relationships.
- Strong verbal and written communication skills (English proficiency is mandatory).
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
- Self-motivated and goal-oriented with the ability to work independently.
- Willingness to travel locally for client meetings.
Location: Santacruz (East), Mumbai
Reporting To: Head of Sales / Director
Employment Type: Full-Time
Industry: Chemical
Experience: 1+ Years
Qualification: Any Graduate
Skills: B2B Sales, Lead Generation
Working Days: 6 Days a Week
Working Hours: 8 Hours
Salary Range: Depending upon experience